Healthcare Provider Compliance Checklist
AI Assistant Implementation
This checklist helps you complete all necessary steps for compliant implementation of the AIAgens AI assistant. Work through each section in order.
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Data Processing Agreement (DPA) signed
Download DPA from aiagens.ch/dpa, sign and return to legal@aiagens.ch
Required
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DPIA assessment completed
Determine if full DPIA is required (see aiagens.ch/dpia-guidance)
Required
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Patient consent template prepared
Customize template from aiagens.ch/healthcare-resources with practice information
Required
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Sub-processor list reviewed
Review and approve sub-processors at aiagens.ch/sub-processors
Recommended
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Staff informed
Brief team on AI assistant capabilities and escalation processes
Required
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Calendar integration configured
Connect Google Calendar or compatible calendar system
Required
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Appointment types defined
Configure appointment types, durations, and availability in wizard
Required
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Business hours configured
Set operating hours and holidays in the system
Required
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Test call completed
Validate booking flow with test call
Required
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Privacy policy updated
Mention AI assistant usage and AIAgens as processor in privacy policy
Required
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Consent process implemented
Establish process for collecting and storing patient consent
Required
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Records of processing updated
Add AI processing to records of processing activities (Art. 30 GDPR)
Required
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Reception signage
Display notice about AI assistant usage at reception
Recommended
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Withdrawal procedure documented
Document clear procedure for patients wishing to withdraw consent
Required
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Quarterly review scheduled
Schedule regular review of consent records and procedures
Recommended
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Monitor sub-processor updates
Subscribe to sub-processor change notifications at aiagens.ch/sub-processors
Recommended
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Annual staff training
Annual refresher training on data protection and AI assistant procedures
Recommended
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Incident response plan
Document procedure for handling data breaches or complaints
Required
Notes
Additional remarks or follow-up items
Completion Sign-off
I confirm that all required items in this checklist have been completed and documented.
Responsible Person
Signature
Name:
Role:
This checklist is provided for guidance only and does not constitute legal advice. For questions, contact your DPO or compliance@aiagens.ch