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Data Processing: We act as a data processor for your customer data. You remain the data controller and are responsible for obtaining necessary consents from your customers.
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Data Export: You may export your data at any time before termination using our data export tools in your account settings.
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Material changes will be effective 30 days after notification. If you do not agree to the changes, you may terminate your account before they take effect.
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Dispute Resolution: Before filing any legal action, we encourage you to contact us at info@aiagens.ch to attempt to resolve the matter informally.
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We provide healthcare-specific resources including:
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info@aiagens.ch
Legal Department: legal@aiagens.ch
Riva Paradiso 30, 6900 Paradiso, Switzerland
Response Time: We will respond to all inquiries within 5 business days.