AIAgens


Contents

Introduction Data Collection Data Processing Data Usage Data Sharing Data Retention Your Rights Exercise Rights AI & Automation FADP Compliance Security Cookie Policy Children's Privacy Privacy FAQ Change Log Contact DPO

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GDPR Compliant
FADP Compliant

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  • Right to Access:
  • Right to Rectification:
  • Right to Erasure:
  • Right to Restriction:
  • Right to Portability:
  • Right to Object:
  • Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing
  • Right to Lodge a Complaint: File a complaint with your national data protection authority

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10 FADP Compliance (Switzerland)

As a Swiss-based company, we comply with the Federal Act on Data Protection (FADP). This includes:

  • Transparency: Clear information about data processing activities
  • Purpose Limitation: Data collected only for specified, legitimate purposes
  • Data Minimization: Only collecting data that is necessary
  • Accuracy: Ensuring data is accurate and up-to-date
  • Security: Appropriate technical and organizational measures to protect data
  • Cross-Border Transfers: Adequate safeguards when transferring data outside Switzerland

Data Protection Officer: For FADP-related inquiries, contact our DPO at dpo@aiagens.ch

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Security Measures

  • Encryption: TLS/SSL for data in transit, AES-256 for data at rest
  • Access Controls: Role-based access control (RBAC) for internal systems
  • Regular Audits: Periodic security assessments and penetration testing
  • Incident Response: Documented procedures for data breach notification
  • Employee Training: Regular security awareness training for all staff

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We use cookies and similar tracking technologies to enhance your experience. Here's what you need to know:

Types of Cookies We Use

  • Essential Cookies: Required for authentication, security, and basic functionality. These cannot be disabled.
  • Preference Cookies: Remember your language and regional settings
  • Analytics Cookies: Help us understand how you use our service to improve it
  • Security Cookies: Detect and prevent security threats

Cookie Management

You can control cookies through:

  • Browser Settings: Most browsers allow you to block or delete cookies
  • Opt-Out Tools: Use industry opt-out tools for analytics cookies
  • Our Settings: Manage cookie preferences in your account settings

Third-Party Cookies

We may use third-party services that set their own cookies:

  • Google Analytics: For usage analytics (anonymized)
  • Stripe: For payment processing
  • Voice AI Provider (EU): For voice AI processing

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If we discover that we have collected personal data from a child under 16 without parental consent, we will delete it immediately. Parents who believe their child's data has been collected should contact us at info@aiagens.ch.

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dpo@aiagens.ch

Exatoshi AG
Riva Paradiso 30
6900 Paradiso, Switzerland

AIAgens

+41 91 688 00 01 (Team) +41 91 688 00 15 (Carlotta AI)

Zurigo Berna Vaud Ginevra Ticino Basilea Lucerna San Gallo Argovia

© 2026 Exatoshi AG (CHE-266.634.159) · AIAgens is a brand of Exatoshi AG.

• Swissmedic CHRN-PR-20010601 • Privacy • Terms
GDPR FADP/nLPD AES-256 EU Data Residency