About us

Swiss-Made Conversational AI Agents for Your Business

AIAgens is a Swiss company specializing in the development of conversational AI agents for businesses.

Our Mission

We make artificial intelligence accessible to all businesses by automating customer management 24/7.

From medical reception to beauty salons, our AI voice agents handle calls, bookings, and inquiries with natural fluency and precision.

24/7

Always-on availability

4

Supported languages (IT, DE/CH-DE, FR, EN)

EU

European data residency

Infrastructure

Our Data Center

AIAgens servers are hosted in a reserved, dedicated zone within an ISO 27001-certified data center in Europe.

AIAgens Reserved Zone

Access restricted to authorized personnel only

Infrastructure Management

Continuous server monitoring and maintenance

Infrastructure in ISO 27001 certified EU datacenters

EU Certified Datacenter

Our infrastructure is hosted at one of Europe's leading data center providers, ISO 27001 certified, with facilities in Germany and Finland. AIAgens has a reserved, dedicated zone with access restricted exclusively to authorized personnel.

Reserved and dedicated AIAgens zone

Physical access for authorized personnel only

Redundant power supply

24/7 monitoring and surveillance

Daily backups with 30-day retention

TLS 1.3 and AES-256 encryption

ISO 27001:2022

Information Security Management System

Certification issued by SOCOTEC Certification. Covers infrastructure, operations, and customer support across all data centers.

Verify certification

100% Data in Europe

All data resides exclusively in European data centers. No extra-EU transfers.

GDPR & nLPD Compliant

Full compliance with European GDPR and the Swiss Federal Act on Data Protection (nLPD/FADP).

99.9% Uptime

Redundant infrastructure with backup power and multiple connectivity for maximum availability.

Headquarters

Piazza Cioccaro 4 - 6900 Lugano, Switzerland

Want to learn more about our infrastructure and security?

Contact us Security & Compliance