Medical AI Front Desk connected to Swiss practice software

The value of a medical voice agent is not only answering calls. It is checking the right agenda, respecting practice rules, booking when authorised and handing off securely when human review is required. AIAgens is built for Swiss medical workflows.

Integrations covered by AIAgens

Status June 2026. Active means an AIAgens technical path exists. Permissions, write access and safety rules are validated per practice before activation.
System	Status	What AIAgens can do	Typical use
Vitabyte E-PAT	Active connector	Services, providers, slots, patient lookup, patient creation, booking, rescheduling, appointment lookup	Practice using E-PAT with controlled API permissions
Aeskulap	Active integration path	Agenda and practice workflow through the authorised technical path	Practice using Aeskulap for agenda and administration
ePhysio / tBooking	Active connector	Read treatments, search availability, book appointments	Physiotherapy and therapy centers
HIN	Active connector	HIN-secured email workflows, structured team handoff, administrative correspondence	Practices using HIN communication
Google Calendar / Outlook / CalDAV	Active	Availability checks, create, update and cancel appointments	Practices using calendar or bridge setup
Vitomed, Tomedo, Elexis	Adapters / onboarding path	Activation based on access, API availability or secure handoff	Practices where vendor access is clarified before pilot

Why PMS integration decides the outcome

A generic phone bot takes messages. A connected Medical AI Front Desk reduces actual operational load: it knows which calendar to check, which visit type to propose, when to book, when to escalate and when to create a secure task for the team.

AIAgens works in three modes: direct booking when the connector and permissions are available; calendar bridge when the practice uses Google, Outlook or CalDAV; structured HIN-secured handoff when the PMS does not allow safe write access.

Vitabyte E-PAT, Aeskulap, ePhysio and HIN

Vitabyte E-PAT: services, providers, availability, patients, booking and appointment changes.
Aeskulap: agenda and practice workflow through an authorised integration path.
ePhysio/tBooking: treatments, available slots and appointment booking.
HIN: secure administrative communication and structured team handoff.

How an integration pilot starts

Map PMS, agendas, practitioners, sites, telephony and HIN inbox.
Verify access: API, calendar bridge, GDT/CalDAV or HIN handoff.
Define rules: direct booking, team confirmation, escalation and excluded cases.
Measure the pilot: answered calls, resolved routine requests, handoffs, agenda impact and team workload.
Expand only after the workflow is validated: more practitioners, more sites, additional modules.

Cliniko + AIAgens

Cliniko offers an excellent REST API to manage appointments, patients and treatments. The AI agent books, modifies and cancels visits in real time.

Cliniko is a practice management software used in over 95 countries by physiotherapists, osteopaths, psychologists and multidisciplinary clinics. Complete, well-documented REST API with secure authentication.

AI Phone Assistant for curaMED – Medical Practices in Switzerland

AIAgens answers calls for your medical practice in Swiss German, French, Italian, and German 24/7, collects requests in a structured format, and reliably delivers them to your team – even before a technical connection with curaMED.

Integration in progress – status on request.

Curve Dental + AIAgens

Curve Dental offers API access on request for selected partners. We're working on the integration to provide automatic booking for your patients.

Curve Dental is a cloud-based dental practice software used by thousands of practices in North America. It offers integrated imaging, digital charting and appointment management.

Dentrix + AIAgens

Through the Henry Schein One API Exchange program, the AI agent accesses Dentrix to check availability, book and manage appointments with OAuth 2.0 authentication.

Dentrix (Henry Schein One) is the world's most widely used dental practice software, with over 140 authorized vendors in its API Exchange. SOC2 Type II certified and OAuth 2.0 for maximum security.

Eaglesoft + AIAgens

Through the Patterson Innovation API, the AI agent accesses Eaglesoft to check availability and book appointments while respecting your practice protocols.

Eaglesoft (Patterson Dental) is one of the most widely used dental practice software in North America. The Patterson Innovation API, available from version 19.1, enables secure integrations with third-party applications.

AI Phone Assistant for Medicloud MED – Medical Practices in Switzerland

Integration in progress – status on request.

Open Dental + AIAgens

Open Dental offers an excellent REST API with endpoints for appointments, available slots, patient records and schedules. The AI agent books while respecting treatment protocols and types.

Open Dental is the world's most widely used open source dental practice software, with over 50,000 practices. It offers a complete REST API with FHIR support, excellent documentation and an active developer community.

tab32 + AIAgens

tab32 offers cloud-native REST API to manage appointments, patients and treatments. The AI agent integrates for seamless booking management.

tab32 is a 100% cloud dental practice software with a built-in API. Designed for modern dental practices that need flexibility, scalability and advanced integrations.

Frequently asked questions

Is Vitabyte E-PAT integrated?

Yes. AIAgens has a Vitabyte E-PAT connector for services, slots, providers, patients, booking, rescheduling and appointment lookup. Practice-specific access is validated before activation.

Can AIAgens work without write access?

Yes. It then creates a structured task or HIN-secured message instead of bypassing the PMS.

Is HIN supported?

Yes. HIN is an active connector for secure communication and administrative handoff.

A no-obligation initial assessment for your practice

Tell us briefly how your practice handles calls. We reply within two working days with an honest assessment.

Thank you

We have received your request and will get back to you within two working days.

Check your practice software path and launch a controlled Medical AI Front Desk pilot.

Check PMS integration

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