GDPR & Your Data Rights

At AIAgens we protect your personal data under the EU Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP/nLPD). Here are your rights and how to exercise them.

Data Controller

The controller of your personal data is AIAgens, registered at Piazza Cioccaro 4, 6900 Lugano, Switzerland. We process data in compliance with the GDPR (EU 2016/679) for data subjects in the European Union and with the Swiss FADP for Switzerland. For any request you can contact our Data Protection Officer (DPO).

Your Rights

The GDPR (Art. 15-22) and the Swiss FADP grant you full control over your personal data.

Right of Access

Obtain confirmation that we process your data and receive a copy of the data concerning you. (Art. 15)

Right to Rectification

Correct inaccurate data or complete incomplete data concerning you. (Art. 16)

Right to Erasure

Request deletion of your data ("right to be forgotten") when it is no longer needed or you withdraw consent. (Art. 17)

Right to Restriction

Restrict the processing of your data in certain circumstances, for example while you contest its accuracy. (Art. 18)

Right to Portability

Receive your data in a structured, machine-readable format and transmit it to another controller. (Art. 20)

Right to Object

Object to the processing of your data based on legitimate interest or for direct marketing purposes. (Art. 21)

Withdraw Consent

Withdraw a given consent at any time, without affecting the lawfulness of prior processing. (Art. 7)

Automated Decisions

Not be subject to decisions based solely on automated processing that produce significant legal effects. (Art. 22)

How to Exercise Your Rights

You can exercise every right free of charge through our dedicated form or by writing to our Data Protection Officer. We respond within 30 days as required by the GDPR and the Swiss FADP.

1. Submit your request

Fill in the Privacy Request form indicating the right you want to exercise, or write to dpo@aiagens.ch.

2. Identity verification

To protect your data, we may ask you to confirm your identity before proceeding.

3. Response within 30 days

We process the request and respond within 30 days, free of charge unless requests are manifestly unfounded or excessive.

Data Protection Officer

Email: dpo@aiagens.ch

Address: Piazza Cioccaro 4, 6900 Lugano, Switzerland

We respond to all requests within 30 days as required by the GDPR and the Swiss FADP.

Supervisory Authority & Complaints

If you believe the processing of your data infringes the law, you have the right to lodge a complaint with a supervisory authority. In Switzerland this is the Federal Data Protection and Information Commissioner (FDPIC). In the European Union you can contact the authority of your country of residence.

Have a question about your data?

Our team is available for any privacy and data protection request.