ANAMNESIS · AIAgens

Sub-processors

v1.0 Effective: 29 April 2026

This list discloses sub-processors AIAgens, a brand of Exatoshi AG, relies upon to deliver the Anamnesis service (GDPR art. 28, FADP art. 9). It is updated on every change with 30-day notice.

Sub-processor	Service / purpose	Country / data location	Legal basis	Privacy
Voice AI provider (EU)	Voice AI (STT + TTS, real-time)	EU residency	SCC + DPA	Identity disclosed under NDA
Encrypted storage	Encrypted audio storage	CH	Swiss data residency	Identity disclosed under NDA
Documentation-draft model	Structuring the conversation into a documentation draft. In controlled evaluation, synthetic or fully anonymised cases only — no patient data.	No patient data	Not applicable during evaluation	The model used in production will run on our own infrastructure and be named here with its legal basis before any patient data is processed.
Secure medical email	Secure doctor-to-doctor email (opt-in)	CH	FADP adequacy	Identity disclosed under NDA (HIN standard)
SMS notifications	SMS notifications (optional)	EU	SCC + DPA	Identity disclosed under NDA
Transactional email	Transactional email	CH	Swiss data residency	Identity disclosed under NDA
Payments	Payment processing	EU	EU adequacy	Identity disclosed under NDA
Internal alerting	Internal alerting (no patient PII)	DE / UK	SCC	Identity disclosed under NDA

This list may be updated. New sub-processors are notified to all Controllers by email with 30-day prior notice. The complete list with the legal names of each sub-processor is available on request, under a signed NDA: dpo@aiagens.ch.