Patient privacy notice
v1.0
Effective: 29 April 2026
This short note explains transparently how Anamnesis processes the voice recording of your consultation. It is drafted under GDPR art. 13 and FADP art. 19-21. Clinical responsibility remains entirely with your treating physician.
1.
Who we are
Exatoshi AG, Piazza Cioccaro 4, 6900 Lugano TI, Switzerland · UID CHE-266.634.159 · Data Protection Officer: dpo@aiagens.ch.
2.
What we record
- The audio of your consultation (typical duration 5-10 minutes).
- Languages IT / DE / FR / EN, automatically detected.
- Clinical transcript and a structured documentation draft (SOAP) reviewed by your physician. No automatic diagnoses.
3.
Why
To provide your physician with a SOAP note and a draft report to clinically validate. Final medical decisions remain with your physician.
4.
How long we keep your data
| Data type |
Retention |
| Audio | 30 days |
| Transcript / SOAP | 365 days |
On expiry, deletion is automatic via the retention-sweeper. For early deletion, see section 6.
5.
Where your data lives
Servers in Switzerland, Zurich (eu-central-2), AES-256-GCM at rest, TLS 1.3 in transit. Never in the US without Standard Contractual Clauses (SCC) and Swiss addendum.
6.
Your rights
- Access to your data.
- Rectification of inaccurate data.
- Erasure ("right to be forgotten").
- Portability in a structured format.
- Objection to processing.
Self-service at anamnesis.aiagens.ch/anamnesis/privacy or email dpo@aiagens.ch. SLA: 24h tombstone, 7d physical erasure.
9.
Right to lodge a complaint
- Switzerland: FDPIC.
- Italy: Garante Privacy (or your national supervisory authority).
- EU: relevant national supervisory authority.