Integration with ePhysio / tBooking

Medical AI Front Desk
with ePhysio Integration

Treatment booking, therapist routing, and insurance law support 24/7 for physiotherapy practices — in any language, FADP-compliant and testable live.

  • Direct connection to tBooking API for treatment bookings
  • FADP/GDPR compliant, Art. 321 SCC, CH/EU Hosted
  • Treatment booking and therapist routing via tBooking
FADP/GDPR Art. 321 CH/EU Hosted 24/7 AI

Test the assistant by phone — call our assistant and simulate a typical patient call

For Physiotherapy Practices with ePhysio / tBooking

This page is for physiotherapy practices using ePhysio / tBooking that want to deploy the Medical AI Front Desk for patient phone inquiries. The focus is on treatment booking via tBooking API, therapist routing, insurance law (KVG, UVG, IVG), and targeted escalation to the practice team when a matter requires human handling.

What the Medical AI Front Desk Covers

Treatment Booking (KVG/UVG/IVG)

Phone booking requests for physiotherapy treatments are received around the clock, including insurance type detection.

Therapist Routing

Patients are matched to the right therapist — based on treatment type, availability, and existing patient relationship.

Real-Time Availability Check

Available slots are queried directly via the tBooking API and communicated to the patient by phone.

SMS Verification

Appointment confirmations and reminders are verified via SMS to reduce no-shows.

Insurance Law Handling

The assistant detects the insurance type (KVG, UVG, IVG) and routes the request according to legal requirements.

revFADP
Swiss Data Protection
GDPR
EU Data Protection
Art. 321 SCC
Medical Secrecy
CH/CH/EU Hosted
ISO 27001 (DE)

Frequently Asked Questions

What is a tBooking Profile ID and where do I find it?
The Profile ID is your unique identifier in the tBooking system. You can find it in your ePhysio dashboard under settings or receive it directly from ePhysio support.
How are the different insurance types (KVG, UVG, IVG) handled?
The assistant asks the patient for the insurance type and routes the request accordingly. Different booking rules and prescription requirements apply depending on the insurance type.
How does SMS verification work?
After booking, the patient receives an SMS with the appointment confirmation. Optionally, reminders before the appointment can be activated to reduce no-shows.
How can I test the solution?
Directly live in the widget on this page or via a phone live test. For a full test with your tBooking integration, book a short call with our team.

Test live or book a call for your practice

Test live in widget

info@aiagens.ch

ePhysio / tBooking

Medical AI Front Desk Activation for ePhysio Practices

Fill out the form to book a short call with our team. We will clarify the tBooking connection and the next steps.

Request sent!

We will contact you within 48 hours with the next steps and your activation link.

One-time setup, excl. VAT: Medical AI Front Desk from CHF 5'000, Medical Email AI Agent from CHF 2'000 (added together if you choose both), depending on the complexity of your practice. The exact amount is in the written proposal.