AI Reception with
Planik Scheduling Integration
Automatically route calls to the right team members based on the current schedule. Shift-aware, location-specific, and available around the clock.
- Shift-based routing directly from the Planik schedule
- FADP/GDPR compliant, EU hosted
- Multi-location management with central control
How the Integration Works
Connect Planik
Connect your Planik account to AIAgens. Setup takes just a few minutes.
AI Reads the Schedule
The AI assistant automatically syncs with the current schedule and recognizes shifts, breaks, and absences.
Route Calls Intelligently
Incoming calls are routed to the right person based on shift, location, and availability.
Update Shifts
Schedule changes are applied in real time. The AI assistant always works with the latest data.
Planik Integration Features
Shift-Aware Routing
Calls are automatically routed to the team members who are currently on shift according to the schedule.
Team Scheduling Sync
All schedule data is synchronized in real time. Staff changes and substitutions are reflected immediately.
Multi-Location Support
Manage multiple locations centrally. Each location can have its own shift rules and routing logic.
Break and Absence Handling
The AI assistant detects breaks, vacations, and absences and automatically reroutes calls to available staff.
On-Call Routing
Outside regular shifts, calls are forwarded to the designated on-call service.
Frequently Asked Questions
Set up the Planik integration for your business
Request Integrationinfo@aiagens.ch · +41 31 588 01 00