Medical AI Front Desk
with PulseMedica Integration
For practices on PulseMedica by PulseUp SA: find contacts, read slots, book, reschedule, cancel and create tasks in the same practice worklist.
- Contact lookup, create and update in PulseMedica
- Availability, booking, reschedule, cancellation and practice tasks
- The assistant does not write clinical notes
Test the assistant by phone — call our demo assistant and simulate a typical patient inquiry
+41 91 247 00 36How It Works
Patient calls
The assistant answers calls around the clock in the caller's language.
Find or create the contact
Lookup by phone or email. If the contact is missing, it can be created in PulseMedica.
Book in PulseMedica
Free slots come from PulseMedica. Booking, reschedule and cancel write into the same calendar.
Task to the practice
What cannot be booked lands as a task in the PulseMedica worklist — not only in a local inbox.
What the PulseMedica connection does
Contact lookup
Search by phone or email, or by an already known contact id. AHV/SSN is not used for identification.
Create and update contacts
If the caller is missing, the assistant can create the contact in PulseMedica and update existing data.
Real availability
Free slots come from PulseMedica, for a calendar or a skill. The assistant never invents times.
Book, reschedule, cancel, list
Appointments are written, moved, cancelled, and the agenda can be read.
Practice tasks
A task lands in the PulseMedica worklist — the same list staff already read.
No clinical notes
The assistant does not write into the medical record. Clinical notes sit outside reception.
Frequently Asked Questions
Test live or request the technical connection to PulseMedica
info@aiagens.ch